Use personalized buttons, banners and CTAs, not just a single pop-up, to increase customer engagement.
Create a better website experience and build brand loyalty.
More clicks, more conversations, more sales. Try Optimy today.
Features
Seamlessly toggle between text and video chat. Answer complex question in real-time, show off your product over video, take your customer on a virtual walk-around.
Unlike other providers, Optimy is built for today's mobile first world.
Optimy uses AI to identify hot leads who are sales-ready. Proactively reach out to buyers at the moment they're ready to buy. Say NO to passive chat and get active with Optimy.
No staff? No problem. Optimy's trained agents answer chat requests in 7 seconds and score buyer intent. With one-click our Digital Concierge team can connect hot leads to a product or sales expert in real-time.
Download this free guide and find out the 5 bad live chat practices that might lead to lost sales and revenue. Are you guilty of any of these?
Customer experience typically revolves around touchpoints, which are the ways your business interacts with current or prospective customers.
Customers who use live chat, spend up to 60% more per purchase than those who don’t (Source: Software Advice)
With Black Friday getting closer, businesses are all looking for new strategies and tactics to make them a crowd favourite and increase conversion.
Not all live chats are created equal. As a matter of fact, if you implemented a live chat before or during COVID, it is probably time to reevaluate.
The adoption of live chat accelerated during COVID. At the same time, live chat capabilities and customer expectations of live chat have evolved over the past 2 years.
AI identifies buyers ready to buy and allows you to reach out.
Help buyers buy and help them find items they may have forgotten before check-out. Increase your average order value and your sales margin.
Create a better buying experience and build a loyal base of repeat customers.
Product Name:
Premium Plus
Price:
$189/seat/month
Website Traffic (monthly):
Unlimited
Product Name:
Platinum Level 1
Price:
$695/month
Website Traffic (monthly):
up to 6,000
Product Name:
Platinum Level 2
Price:
$895/month
Website Traffic (monthly):
up to 12,000
Product Name:
Platinum Level 3
Price:
$1,095/month
Website Traffic (monthly):
up to 24,000*
Sell more cars with Optimy live chat & meet your customers where they are.
Features | Optimy | Competitors |
---|---|---|
Text Based Chat | x | x |
Voice Based Chat | x | some |
Video Based Chat | x | limited |
CoBrowse | x | |
Active Outreach | x | |
Calendar Bookings | x | |
Conversational Bot | x | x |
Business Analytics | x | x |
Invite a Friend/Manager | x | |
Real-Time Analytics | x | |
Staffing Solutions (Consierge Service) | x | |
Mobile Friendly | x | |
CSAT Scores (Customer Satisfaction) | x | x |
Masking (redacted screen share) | x | |
Nudges (Customized CTAs) | x | |
Shopping Cart Attribution | x | |
GDPR Compliant | x | |
Configure Calendar | x | |
Waiting Room | x | |
Sales/Service Queue | x |
Phone: (204) 500-9222
Email: info@luminousvisuals.ca